Frequently Asked Questions

Everything you need to know about shopping with TSP

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy for fashion items?

We offer a 30-day return policy for all unworn items with original tags attached. Please note that for hygiene reasons, earrings and swimwear cannot be returned unless faulty.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit or checking our 'Style Notes' for item-specific fit advice.

What payment methods do you accept?

TSP accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

Can I track my shipment in real-time?

Yes, once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey to your doorstep.

Are the materials used in TSP clothing sustainable?

We are committed to ethical fashion. Currently, 60% of our collection is made from organic cotton or recycled polyester, and we aim to reach 100% sustainable materials by 2026.